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Notes -
You've succinctly explained my major issues with how the game industry handles/ruins popular IPs and blows up game studios' reputations with the hopes of making quick money at the expense of gaining loyal customers. Which also happens in other industries, but probably to a lesser degree.
Right now I think Rockstar is the only game company that has retained an impeccable reputation for the sheer quality of every product. And they've got a stranglehold on a global, multi-billion dollar market because of it. (EDIT: I forgot Valve, but they currently have a reputation for rarely releasing games, these days)
And even that came under threat from releasing a poorly-done remaster of their previous games.
It also has a reputation for crunch, burnout, and generally being a miserable company to work for, but honestly that seems necessary for achieving greatness in this competitive industry.
If you tried to distill a GTA game down to its minimal elements, a naive person would probably say "You can steal cars, drive them around a huge map, shoot bystanders, fight the cops, and enjoy a story full of 'colorful' characters and crude humor. Also you can bang hookers."
And then you try to make a game that meets that minimal description and you get the Saints Row series. Which really only gained popularity when it took off in its own direction by leaning into absurdity, parody, and optimizing for 'fun.'
And, of course, recently blew up its goodwill with a shitty attempt to reboot that series. Nobody even TALKS about it anymore.
Probably because some MBAs tried to distill Saints Row down AND take it in a stupid direction.
Surely there are other game companies with impeccable reputations, right? From Software is extremely respected, for instance; I would also put Nintendo in the running for mostly having very well made games put out for their main IPs (maybe not Pokemon, but I don't care about Pokemon). Perhaps also Remedy Entertainment, maybe a little lesser known.
It does make me realize how many IPs on this page have had at least one serious misstep, though.
How about Atlus? MegaTen/Persona?
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Could count it. Demon Souls came out in 2009, and every game since then appears to have been a banger and financially successful. They get points for being prolific in that period, vs. Rockstar.
Also fair. I'd literally put them in a class of their own. I want to read a book that explains how they have such high levels of quality control for even the silliest of their game releases.
Now I'm trying to think of any IPs or studios that had a horrible sequel that trashed the series' reputation, only to come roaring back with a later entry.
Maybe Resident Evil? I know that it allegedly fell off after RE5 (the last one I played) but Village was well-regarded and popular.
Final Fantasy XIV might count here. In that case it was the same game which came back, but it came back in a big way.
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Heroes of Might and Magic, perhaps? 5 is considered much better than 4 (I think. I mostly know 3). Hm. There's got to be better examples out there.
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