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ZorbaTHut  9mo ago (text post)   4702 thread views

Site Rollback to February 3rd

Very sorry about this one, guys.

For reasons that I'm currently unsure of, the database decided to eat itself. I'm giving it something like 40/40/20 "hacker", "postgres bug", or "host glitch".

The site currently has two different backup methods. The manual backup triggers whenever I do a site update; the last site update was on 1/31. The automatic backup is supposed to be daily, and I check it once in a while to make sure it's working. It's been working literally ever since before the main Motte site was launched . . . and it broke on 2/4. Good timing, thanks, system.

In theory, the quality-contribution system captured all reported quality contributions during this time. I'll try to retrieve those. Any opinions on whether I should just go ahead and repost them, or whether I should send them to the person so they can repost them?

I do have a dump of a bunch of text snippets that are all that was left of the database. If you remember some phrases you used I might be able to retrieve parts of lost posts. That said, someone's tried this with a few posts and got 0/2, so absolutely no promises here. Feel free to ask though! If you want to take data recovery more seriously, make a copy of your browser cache, which can then be pored over to find people's posts. I'm not totally sure how important this is, but I bet at least a few people will be sad to lose effortposts they made.

I've fixed the backup issue and set up better monitoring so it will yell at me if it fails again. I've also temporarily increased backup frequency to hourly, just in case there's some serious stability issue right now that I'm not aware of. The good news is that this shouldn't happen again, at least with as much lost data. But that doesn't really fix this one.

Apologies again.

This too shall pass.

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I might have. I tried to visit the site earlier today and couldn't view anything or log in so I tried creating an account but that didn't change anything. But this was like 10 hours ago. I still wasn't "let in" and I got a 503 service unavailable error until now, at which point I was logged in as you.

The only thing is that is perhaps a bit strange was that the empty site persisted for pretty long and I wasn't particularly quick starting to try different ways to get in. I've created test accounts previously when the site has had issues and this has never happened before.

I think that name was Kaldrop. And if not, what I remember is that a web search for the name should also return something about services for e-commerce sellers.

That was me. The name has no meaning. I usually just write something random that sounds like a word, which is probably the similar to how some people pick the name for their products.

What was the name of the account you created? I saw the new admin account, I can't remember its name exactly, but I can tell if something is that name or not.

Huh. That actually might've been you, then, yeah.

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