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Notes -
Your impression is basically correct, but with the caveat that there was already a structural tightening of the economy on the horizon for generation size and prior debt reasons and bureaucrats reacting to Covid fear mongering was a major accelerator and also screwed the pooch on a bunch of soft landing options. I don’t expect most people understand how screwed we are; for population size reasons most government pension funds are already going to burst one way or another, and for political reasons that’s going to be dealt with by money printing.
Now customer service is shitty partly because the service worker class got used to not working and resents having to have a job. Again, that’s society losing their shit about Covid.
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