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That's like saying "look how good the Mafia is at running Italian restaurants". Or like robbing a bank, donating some of the money to charity, and then trying to take credit for donating to charity.
The main reason why it was Microsoft specifically getting computers in people's hands is that Microsoft cornered the market, so nobody else could get a foothold. Microsoft should get no credit for pushing its competitors out of the market and then doing some of the good things that would have been done by the competitors that it pushed out.
Apple, Commodore, IBM, and RadioShack tried very hard to corner the market in the 1980s. It's their own fault that an upstart competitor was able to take it away from them, despite their first-mover advantage, because they did such a crappy job of actually taking care of their consumers.
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This is overstated. Apple existed as a viable competitor during the entire period, and while Microsoft used what amounted to strong-arm commercial tactics to get its OS onto every PC sold, it was indeed this OS that enabled those sales. Microsoft should get credit for providing workable baseline software, that was very open to developers, and didn't cost much money. Did they push OS/2 out of the market? Maybe. It's also possible OS/2 wasn't a viable competitor to begin with. Sometimes companies dominate because they get first mover advantage and manage to build a large moat. Sometimes companies are dominant mostly just because they have an overall superior value proposition. Microsoft, for long periods, had both.
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