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I had severe and persistent shoulder pain a few years back, it would radiate down my arm to the point it it became actually debilitating. Went to urgent care, they did X-rays, a doc came in and felt around, asked me some questions, and looked at the X-ray results.
Said I likely had bursitis and gave me a scrip for muscle relaxers and painkillers, that BARELY got me through the next couple weeks until the pain went away.
Last year, the pain came back. This time I spoke to one of my Physical Therapist friends who I KNEW saw tons of patients a year. She agreed to do an exam for cash, then give me her thoughts and possible options.
Took her about 10-15 minutes of prodding around to diagnose elevated first rib and a muscle imbalance causing possible shoulder impingement.
She gave me some stretches to ease the discomfort, then some exercises to remedy the imbalance once the pain subsided. Took <1 week for the pain to alleviate, and after easing into the exercises everything started working even better than before. No drugs needed.
Sort of broke my last remaining faith in Doctors as the gatekeepers of health.
I know this is an immensely frustrating experience as a patient but it is important to understand that this is not what urgent care is for.
If you saw a physiatrist (which is the specialty that handles this kind of problem) and they get it wrong....that person's license should maybe go away. A good PCP should get this right but these days we don't do nearly as much MSK work and hospital demands mean we aren't as good at this kind of thing as we used to, you may have PT be the replacement for managing it since it isn't really a medication issue.
But it's effectively out of scope of practice for Urgent Care and ED.
Patients go to UC and ED because it's more convenient than getting a PCP, but ED physicians don't handle these kinds of issues, their job is to triage and manage emergencies, which would likely involving turfing this back to a PCP or PM&R doctor for outpatient management.
There's all kinds of reasons why patients use UC and I get it, but ultimately it results in a lot of disastifiaction because it's generally not the right doctor for the problem.
The fact that I was able to get an issue solved by a Physical Therapist with an investment of about $50 and 30 minutes of time seems to suggest that the medical industry is overcharging for certain services.
Not sure what you'd suggest I do when I'm experiencing ongoing immense pain but no immediate danger and it'd take weeks or possibly more to get in with a specialist.
If the urgent care folks had said "oh, we aren't really geared for this, go see a physiatrist" then I'd give them credit.
That ain't what happened.
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