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Yep. They've realized that the optimal amount of problems is not zero, and consumers are still plenty happy to use their products over other banks who could say, "We're not offering that stuff, because we're more committed to your security." There are parallels here to elections. The optimal amount of election problems (even things like someone not being able to vote because of an edge case, tech-related or otherwise; who remembers the tempest in a teapot I think in 2016 when a video went viral on social media of a group of would-be voters showing up late to a polling station and getting pissed?) is probably not zero either, and one of the most major considerations for designing an election system is to ensure that it is viewed as legitimate by the electorate (within that margin of error for the optimal amount of imperfections being nonzero).
This is a much more real concern in my mind. I haven't followed politics enough in countries who have adopted whatever version they have adopted in order to have a sense for what political dynamics incentivized them to do so. I'd super love an explainer from anyone who does. But I would note that this is completely in the bucket of "political problems", not "tech problems".
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