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Notes -
I got my first Model S in 2015, a Model 3 for my wife when they came out, and replaced my S with another S in 2020.
The battery and power train are still the best in the market, still absurdly fast and fun to drive.
Autopilot / full self driving are not perfect but still sorely missed when driving rental cars.
Service has taken a massive dive. With my first Tesla the service center was so mildly loaded that when I had any issue they’d tell me to come in that day, no appointment. Now it can take weeks to get an appointment, and they’re stingy about some things. My headrest developed bubbles in its “vegan leather” and I had to pay $200 for a replacement, even as they told me this can be caused by scalp oil. They gave me a refund after I wrote my attorney general.
Build quality is also bad. I rejected three cars that all had various paint issues, mostly bubbles, before I accepted my current Model S. This one has some wind noise coming from the passenger side that is super obvious to me but that Tesla’s technician can’t hear.
Current struggle is that the infotainment inexplicably loses its connectivity. I live next to a cell tower and the car will sometimes have no signal until I drive for a couple of minutes. This is very annoying for cold days where I’d like to start warming my car with the app.
Oh, and a design flaw that is not covered under warranty keeps filling my wife’s trunk with rain water. Newer 3s have a lip on the rear windshield to work around this, I need to build one of my own.
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