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I do not understand why handling expense claims via Discord or Slack bot is somehow problematic. This emoji thing gets repeated together with other clearly problematic ones and I do not understand it.
Because you're supposed to have a system to deal with petty cash disbursements, with expenses, with "okay hey boss I need fifty mil, fine?" "yeah sure fine".
Boring, conventional, stuffy old-fashioned business routine stuff. The problem with Discord, Slack and emojis is now all this money has gone "poof!" and nobody can say who spent what or where it went, and when they need to account for this in order to pay the creditors, that's important.
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Because Discord and Slack messages are mutable after the fact, they do not create an auditable trail (depending on implementation).
Imagine an implementation that runs like this. When an expense is submitted a bot posts a summary of that expense in a Discord channel. The expense is authorized by some kind of emoji reply or react to the bots message. It would be trivial for anyone with administrator privileges on this discord (or even mere expense approver privileges) to commit fraud in this system, in a way that would be difficult to detect.
At some time t_0 our insider submits an expense they know is fraudulent. The bot posts the expense summary and the insider approves the expense. At some later time t_1 the actual disbursement of funds for the fraudulent expense occurs. Then at some later time t_2 the insider goes back and undoes their approval of the expense (they remove their react or delete their message or whatever). If the insider has admin permissions on the discord they could even delete the bots message perhaps wiping away any trace the expense existed. At some time t_3 the apparently unapproved disbursement is discovered. How do you reconstruct who approved the fraudulent disbursement?
There's a reason that software specifically for managing expenses exists. There's a reason that software records information like who submitted the expense, what the expense was for (often by line-item), and who approved. Crucially there's a reason why these expense records are immutable after they are approved and the funds disbursed.
I assumed that Slack/Discord would be used as interface, with bot archiving it to some persistent less mutable database.
Or channel being configured in way blocking editing - for example with bot reposting message.
Given that it was crypto and specifically FTX I assume that expense claim process was filled with fraud with bad implementation serving as smoke screen (deliberately or accidentally).
But I still do not see problem with emoji specifically
That is possible also with software specifically for managing expenses, there someone with admin permissions also can tamper with database. It is also possible with paper.
Which is why you have two people who keep track of where the money are goin'. One of the joys (🙁) of my admin work is getting the year-end reconciliation of the petty cash dumped on me before we send the accounts off to the auditors. You have to match up receipts with expenses claimed, money out, money remaining, money drawn on to replenish imprest, etc.
I couldn't just print out a list of emojis and say "there you go, boss" as to who purchased what, where, when and for how much.
When I was keeping track of expenditure on a multi-million punt project back in the day, I certainly couldn't have got away with "here's the list of emojis by which we approved that £100,000 for buying equipment that time, dunno when exactly".
According to the Sequoia article, where the reporter was in the Bahamas sitting in on meetings and ordinary operations, this is the kind of money they were shifiting:
You really do want to be keeping a record of where even your sub-$100 million purchases are going and who approved it and who asked for it.
that part is DEFINITELY insane
that is also insane - but not emoji part part - the "lol, we have not recorded what was actually approved by whom"
The bankruptcy filing is great reading because John Ray is very not happy one bit with the way things were done.
I have read it and I must say that I put more effort into oversight of my folder with funny images.
This is why neither of us will ever be billionaires feted as world saviours and global philanthropists, we're just too dang detail-oriented! 😁
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