Do you have a dumb question that you're kind of embarrassed to ask in the main thread? Is there something you're just not sure about?
This is your opportunity to ask questions. No question too simple or too silly.
Culture war topics are accepted, and proposals for a better intro post are appreciated.
Jump in the discussion.
No email address required.
Notes -
Equifax doesn‘t have my current residential address on file, which has caused me to be denied for a credit card application. (They also, weirdly, have my current legal name on file as a “former name”, despite all banks I'm with having my current legal name on file; this has not proven an issue for lenders, however.)
Equifax has completely refused to add my current residential address to my record. In reply to my sending them (after they requested this over the phone) legible, color, double-sided, current copies of both my Driver License and Social Security card, they sent me a letter requesting the same documents again; when I called them to ask what was up, they stated vaguely that they were “unable to validate” the documents I sent, and the representative I spoke with claimed to be unable to see any specific reason for this failure.
I contacted the CFPB, who (despite the shutdown) claimed to have forwarded my dispute to Equifax. I never heard anything back on that channel.
I contacted my state Attorney General's office, who contacted Equifax on my behalf, and eventually forwarded me the letter they got in reply from Equifax, which demanded the same documents (social security card plus driver’s license), asking me to let them have a crack at it:
I'm going to send this attached letter to the AG office; is there anything else I should add?
/images/17430337244198558.webp
More options
Context Copy link