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This is the thing that people who complain about Adobe's effective monopoly on creative software don't understand. Ignore the fact that most Adobe products have advanced features that the competition can't keep up with; it's not important. What is important is that, for all its complexity, Photoshop is easy to use for someone who has never used it before. The basic functions are intuitive. And if you learn how to do something more advanced, the program is structured in a way that you also learn the underlying logic behind how it's set up so that the next time you try to do something similar it will be easy to understand what you're doing.
Then look at an atrocity like Gimp. It's ugly, the basic stuff is intuitive enough but try to do anything beyond that and it's like pulling teeth. It owes its existence to an army of volunteers whose lone motivation is that they think software should be free. And that's pretty much where it ends; as long as they can make a product that looks enough like Photoshop to fool people who don't actually use Photoshop for anything serious, they'll always have an army of Linux fanboys who will whinge about Microsoft's OS dominance and point to Gimp as a perfectly acceptable alternative. And if you dare point out its shortcomings (which indeed are many), then you'll get scolded for not understanding that they don't have Adobe money and who cares what it looks like as long as it works and if it doesn't work then did you really need that feature enough to pay $10/month for it?
What they don't understand is that Adobe doesn't make its money on selling software to people who use it to make internet memes. Its customer base is people who actually use it for a living, and have to stare at the thing all day and don't have the time to deal with a janky workflow. I'm not even one of those people but even as a hobbyist I don't want to spend my leisure time dealing with the frustrations of crappy software. If you want your product to gain market share you have to give people a reason to use it, and "It's free" isn't a reason for people to use it if they're using it for business purposes — the up-front cost might be zero, but that doesn't account for the additional time spent using it and the loss in quality. Doing nothing is also technically free.
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